United Tractors continues strengthening customer and company communication through UT Connect application. With this application, customers can connect directly with United Tractors to order spare parts, maintenance, and purchase for heavy equipment parts.
In addition, customers are able to receive various detailed information from the units they have through Equipment Monitoring feature to monitor heavy equipment performance; and Maintenance Management feature for data retrieval, integration, visualization, and analytics.
This application is equipped with Komtrax Monthly Report to find out summary of unit performance for one month. While the My Ticket feature is for reserve mechanic services or other United Tractors services and providing feedback on these services.
In order to make it easier for customers to find promo information, UT Connect has Promotion Program feature with selection of best offers. Not only that, the company provides added value to customers with the chatbot feature, which is a quick solution when customers want to ask questions or have problems accessing UT Connect.
Thus, monitoring and purchasing spare parts will be integrated with one trusted and reliable application. The various features offered in this application are also expected to solve customer concerns and reflect the company’s commitment to continue using leading-edge technology through its products and services.
UT Connect can be accessed via mobile by downloading the application on the Play Store for Android and Apple Store for IOS and a computer via the website utconnect.unitedtractors.com
