Maintenance
Services

Maintenance Services

NON DESTRUCTIVE TEST (NDT)

The objective of this program is to reduce owner’s undercarriage maintenance costs. By continuous scheduled undercarriage checking, customer can predict the schedule of undercarriage maintenance.

In a certain condition, some undercarriage component such as track-link, carrier/ track-roller and idler, can be rebuilt. It can reduce cost up to 60% compared to the cost of new components, with a guaranteed quality of 80% compared to new parts.

This program consists of two steps:

  • Inspection and measurement of undercarriage components such as track-links, roller arrears, rollers, front-idlers and sprockets.
  • Wear analysis of undercarriage components in the form of track inspection report which contains detailed recommendations for undercarriage maintenance required to achieve maximum useful life. Rebuild is conducted using special equipment and operated by skilled personnel.
FULL MAINTENANCE CONTRACT (FMC)

Professional maintenance of heavy equipment is not complete without a system to monitor every piece of equipment in operation. The objective is to determine the developments within any piece of equipment on a regular basis, in a terms of productivity, maintenance cost, equipment performance and also to obtain hourly costs, annual, monthly, daily, and even hourly production.

By this way, equipment productivity and required actions can be determined. The program is carried-out by the customer himself while the method is established through consultation with the local office of United Tractors. Our Application Engineering department is continuously reviewing customer’s equipment performance and is always ready to help to solve any field problems such as:

  1. Field administration and organization
  2. Efficiency improvement
  3. Field management implementation
UT PAP SERVICES

One method of detecting the wearness of inner parts is through lubricant analysis. The program involves taking oil samples from heavy equipment, which has been in use for a particular period of time.

Each oil sample is analyzed in the laboratory to determine the types and quantities of metals contained in the oil to be able to estimate the degree of damage or wearness which has occurred. PAP is applied to heavy equipment components such as engine, transmission, differential, final drive, and hydraulic component. The analysis can also identify combustion problems in the engine, coolant or fuel leakage into the engine oil. Thus potentially fatal damage can be identified early before breakdown occurs. In addition, it can assist more economic maintenance planning thus reducing overall maintenance and repairment costs, and increasing productivity.

PAP is conducted to international standards by oil-analysis specialists using the latest technology. Customers can directly contact their local United Tractors branches or representative offices for this service.

MACHINE INSPECTION PROGRAM

The objective of regular planned equipment inspections is to obtain accurate data on the condition of the equipment. This is measured using diagnostic instruments. Based on the obtained data, recommendations for necessary repairment are made in order to keep the equipment in prime condition. Machine Inspection Program consists of three steps :

  1. Inspection of engine hydraulic system, chasis, tools and work equipment.
  2. Adjustment and Tuning during the machine inspection, to improve equipment system performance.
  3. Analysis of the resulting data and adjustments.
SERVICE CALL

Any time the customer’s equipment need repair and their mechanics are having difficulty, United Tractors is ready to dispatch a mechanic to assist the customer. Our maintenance package consists of maintenance contracts and service contracts for all products sold by United Tractors. For fleet-basis delivery, United Tractors provides Site Service Support, such as site organization development and operational support facilities.

WORKSHOP SERVICE

Once a customer’s equipment has been in operation for a number of years or after certain number of hours of operation have reached, reconditioning is required in order to restore equipment to its peak condition and productivity.

United Tractors workshop facilities are fully-equipped with dynamometers for the testing of engine horse power, hydraulic test benches, fuel pump calibrators, undercarriage rebuild and other evaluations. All of these services are offered to customers to ensure that their equipment will be returned with factory-standard quality.

TIME MANAGEMENT SYSTEM

Is a unique support from United Tractors to assist customer to achieve the operation target of their truck. The main objective of this TMS is to maintain high availability, utilization and high performance due to tire problem.

TMS is designed to provide customer with any basic tire maintenance including all parts, man power and materials for all scheduled maintenance, inspection, remove and install tire to assure the equipment are ready to go in very short time. This TMS is managed and operated by skilled and experienced UT mechanics.

This TMS can be combined with UT Pit Stop Management and UT Electrical Management Services to enhance the benefit of the customer.

PIT STOP MANAGEMENT SERVICES (PSM)

Is a unique support from United Tractors to assist customer to achieve the operation target of their Truck. The main objective of this Pit Stop Management Services (PSM) is to maintain high availability, utilization and high performance due to schedule maintenance.

PSM is designed to provide customer with any basic preventive maintenance including all parts, man power and materials for all scheduled maintenance, inspection, and backlog management to assure the equipment are ready to go in very short time. This PSM is managed and operated by skilled and experienced UT mechanics.

PSM can be combined with a Tire Management System to provide added value to consumers.

FABRICATION AND REMANUFACTURING CYLINDER

United Tractors builds Fabrication and Remanufacturing Cylinder Center in Kalimantan area.

At Fabrication Center customer will have options to buy new cylinder or rebuilding them if they want to reducing cost.

UT REMANUFACTURING

Remanufacturing (abbreviated as Reman) is defined as the most sophisticated process for reviving the function, performance and durability of the components to the same level as the new ones by utilizing the advanced salvage techniques and the original manufacture’s technologies.

As a very QCD (Quality, Cost and Delivery) and ecology-oriented product, Reman offers several advantages:

  • Reman quality is targeted so that function, performance and durability would be the same as a new product.
  • Reman price is set at almost 40% of the new product price to reduce customer operational cost.
  • Reman is committed to maintain a high product availability on shelves, the same as ordinary spare parts, thereby enabling us to employ the Component Exchange System for minimizing equipment down time and maximizing equipment availability whenever customers needs it.
  • Reman component contributes to resource conservation and reduce waste by component reutilizing and recycling.